If you configured an XML importer and after 24 hours you still do not see any jobs imported, there might be something wrong with the configuration of the importer.

Here are the most common cases that you can check against to make sure there is nothing wrong with the configuration.

1. Is the XML feed URL publicly accessible?
In order for XML importer to import jobs, the pXML feed URL need to be publicly accessible and should not require any authentication.

2. Are the imported jobs passing your job board validation?
Regardless a job posting is being submitted from the website, being posted by the admin, or being automatically imported, the system always validates the job data to make sure it's correct before adding it to the job board.

In some cases, the jobs that you are trying to import might not pass the validation because of incorrect or missing data. In that case, the importer will log an error and will not add the job to your job board.

You can check if there are any validation errors with the importing jobs by opening the "View Importer Errors" tool.

Open the importer errors tool

View importer errors

In the above example, you can see that the jobs do not have a "description" and that's why can't be imported.

Contact Support
If you checked all the above cases and still your importer is not working, you can contact us at support@jboard.io. Our support can check the configuration for you and provide guidance if needed.
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