By default, the automated emails sent from your job board will be sent by jobboardname@myjboard.io. Here’s a video walkthrough on how to connect your custom email address:

Step 1: Go to your job board settings

From your dashboard, navigate to the Job Board Settings page from your dashboard, then click on General > General Settings and scroll down to the Email Sending Profile Settings section.

Name

You can insert the name from which you want the emails to be sent. If left empty, the default sender name will be the name of your job board.

Email Address

Here, you can insert the domain email address you want to connect to your job board and click on Update

Step 2: Verify your email address

After clicking Update, a pop-up will display all the DNS records you need to add to the domain's DNS zone.



In a new tab, login to the website from which you have purchased the domain associated with the email, and navigate to the DNS management zone.

In our example, we will use Godaddy to demonstrate the steps.

Now, we need to copy each of the records from the pop-up and add them to the domain’s DNS records



After adding the records, click Verify. The system will cross-check the records, and if they have been added correctly, you will see a green 'Verified' badge, which means that your domain email has been connected successfully.



Important note: It can take up to 72 hours for the DNS changes to propagate

Step 3: Check the results

To test the email connection, navigate to the Email Templates section in your Job Board Settings and send a test email using any of the available templates.



As you can see, the email is now sent with the custom domain email you connected to, and the sender name is the same as the one you added.

Updated on: 30/09/2024